Privacy Policy
At Lunabelle, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
Information We Collect
We may collect the following types of personal information:
(a) Contact information, including your name, email address, phone number, and shipping address;
(b) Payment information, securely processed through third-party payment providers;
(c) Browsing behavior and interactions on our website;
(d) Technical information, such as IP address, device type, and location data;
(e) Information submitted through forms, surveys, or social media interactions.
How We Collect Information
Personal information may be collected through:
(a) Our website, including cookies and similar technologies;
(b) Social media platforms;
(c) Order placement and customer service inquiries;
(d) Newsletter sign-ups;
(e) Analytics tools, such as Google Analytics;
(f) Promotions, surveys, or giveaways.
How We Use Your Information
We use your information to:
(a) Process and deliver orders;
(b) Communicate about your purchases and account;
(c) Improve our website, services, and shopping experience;
(d) Provide customer support;
(e) Personalize your experience on our website;
(f) Send marketing communications if you have opted in.
Sharing Your Information
We may share your information with trusted third-party service providers, including payment processors, shipping partners, IT services, and marketing platforms. We do not sell your personal information. Information may also be disclosed if required by law.
Cookies
We use cookies and similar technologies to enhance your experience, analyze site usage, and support our marketing efforts. You can manage or disable cookies in your browser settings, but some features of our site may not function properly.
Data Security
We implement reasonable technical and administrative measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
Your Rights
You may access, correct, or request deletion of your personal information by contacting us at support@lunabellekids.com. We will respond within a reasonable timeframe.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our website signifies your acceptance of any changes. We encourage you to review this page periodically.
Contact Us
If you have questions, concerns, or requests regarding your privacy, please contact us at:
support@lunabellekids.com
